Frequently Asked Questions

Do you require a health questionnaire of your clients?


Yes everyone needs to fill one before beginning a session. Additionally your therapist will conduct a short consultation to learn your medical history and desired results from the session. This gives your therapist the chance to discuss about treatment techniques based on your goals, ailments, medical history and stress-related or pain-related problem areas. During the session, the therapist may alter his approach or concentrate on areas of particular discomfort as necessary. The end result is that you end up feeling like a new person.




What type of massage oils do you use?


At Artisa Spa we use a range of tested, safe, natural and organic massage oils from Neal’s Yard Remedies London, normally grape seed or almond based oils. Some of the oils we use are slightly fragranced oils and some are not, depending on type and skin sensitivity requirements. Should you have any particular preference in terms of oils used please do not hesitate to let your therapist know. Also please do not forget to let us know should you suffer from any allergies.




What will I be massaged on?


We use only professional massage tables in every therapy session.




What information do I have to provide to book an appointment?


To book an appointment with us we would need your full name, e-mail and mobile number. Please note that all your personal information is protected in accordance with the UK Data Protection Act 1998. The information we ask is in order to ensure a fully professional service.




Do you work with children?


Yes we work with children as long as they are accompanied by their legal guardian.




Do you sell Gift Vouchers?


Yes! Our gift vouchers are the perfect gift for every occasion. Give your friends or loved ones an Artisa Spa gift voucher! You can easily buy them online and pay securely via Paypal. Just head over to our gift voucher page, vouchers are available in any amount of your choice.




If I enjoy the treatment, and would like to prolong the session, may I do so?


Yes, that’s not a problem! Just ask your therapist. You may extend the session subject to our availability.




How quickly can I expect to see results?


Almost immediately. The entirety of massage therapies and fusion massage techniques is to take your mind and body to a place where they can feel relaxed and begin to heal. All of our massage sessions are designed to help you get there fast with no effort from yourself. Just let Artisa Spa's therapists do all the work while you lie down and enjoy!




What if I am pregnant or recovering from an injury?


At Artisa Spa we offer therapeutic and pregnancy massage totally tailored to your individual needs and circumstances. Therapeutic massage helps alleviate chronic pain, injury or range-of-motion issues. Artisa Spa does not have a ‘routine’ which we go through. As a result, irrespective of whether you might be recovering from a medical condition or accident or might be pregnant, you will still get the most out of your massage treatment with all of our qualified massage therapists.





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359 High Rd Leyton | London | E10 5NA | Tel: 020 8558 8268 

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