Spa gift vouchers
Give someone time to properly switch off. Buy a gift voucher online for an amount or a treatment, and it arrives by email on the day you choose. Or pick up a gift card at the spa.
Three ways to give
| Digital gift voucher | Gift card: amount | Gift card: named treatment | |
|---|---|---|---|
| Buy | Online | At the spa | At the spa |
| Holds | Any amount from £25 to £500, or a treatment or course | An amount you choose with us | One treatment, named on the card |
| Arrives | By email with a voucher code and A6, A5 and A4 versions to print, now or on a date you choose | In person | In person |
| Use | Online or at reception | Online or at reception | Online or at reception |
Every voucher and card can be passed on until it is used, and is valid for 12 months from the date you buy it.
Give a gift voucher
An amount they can spend on anything, or a treatment you choose. Pick the occasion, add a message and see the voucher before you buy. It arrives by email with A6, A5 and A4 versions to print.
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What a voucher can be used for
Any treatment on our menu: massage, facials, waxing, lashes, brows and body treatments, and also prepaid courses. It can be used on a booking that already has an offer applied. It can’t be used to buy another voucher.
Part-use is fine. If the treatment costs less than the voucher, the balance stays on it until the expiry date. If it costs more, pay the difference by card or cash.
Named-treatment cards keep their promise. If the price of the named treatment goes up before the card is used, it still covers that treatment in full. If we stop offering that treatment, the card’s purchase value goes towards another treatment instead. Treatment vouchers name their length where a treatment has several: book it longer and pay the difference.
Need a little longer? If something exceptional stops the recipient using a voucher in time, ask us before it expires. Extensions are at our discretion, and we can’t extend a voucher after its expiry date.
Points for the buyer
When you buy a voucher, you earn Artisa Points on what you pay. The person using the voucher doesn’t earn points on the part of a booking it pays for. See Rewards.
For birthdays, thank-yous and teams
Buying several vouchers for a team or for clients? Contact us and we’ll help you choose values.
Gift voucher FAQs
Can I buy a gift voucher online?
Yes, for any amount from £25 to £500, or for a treatment or course. It is emailed with a voucher code and versions to print, now or on a date you choose. Gift cards are bought at the spa.
Can a voucher be used at reception?
Yes. Digital vouchers and gift cards can be used online or at reception.
How long is a voucher valid?
12 months from the date of purchase. The expiry date is shown on the voucher email or card.
Can someone else use the voucher?
Yes, until it is used: whoever has the code can use it, so keep it safe like cash.
What if the treatment costs more than the voucher?
Pay the difference by card or cash. If it costs less, the balance stays on the voucher until it expires.
Can I return a voucher?
If you buy a digital voucher online, you can cancel within 14 days of receiving the voucher email for a full refund, as long as none of it has been used. See Gift Card Terms.
How do I check what’s left on a voucher?
Type the code on our balance page, or scan the QR code on a printed voucher. A treatment voucher shows what it is for and until when.
Can I choose when it arrives?
Yes. Pick a date when you buy it and it is emailed at about 8am that day; we let you know when it has gone.
What if I lose a gift card?
Tell us. With its code or the receipt, or once we have confirmed your identity and the purchase, we cancel it and issue a new one for what is left on it. See Gift Card Terms.
Give something they’ll love
Buy a digital gift voucher online in a few minutes.
Buy a gift voucher