Book your treatment
Choose your treatment and length first, then your therapist and time. You pay in full when you book, and you can cancel or move free of charge up to 24 hours before.
Choosing a therapist: the form only shows therapists who provide the exact treatment you’ve picked. Choose “any therapist” for the widest choice of times.
Booking for two? Two people can have treatments at the same time, in separate rooms. Book each treatment in the same booking.
Save when you combine treatments
Savings come off automatically. There’s no code to enter.
- Massage + facial: 10% off both when you book a facial with a massage (or a massage with a facial).
- Two massages of the same length, at the same time or one after the other: 10% off.
- Several waxing areas: 5% off three or more, 10% off five or more.
- Off-Peak Escape: 15% off massages and facials, Monday to Thursday, for appointments that start from 10:00 and finish by 16:00.
One offer per booking. If your booking qualifies for more than one offer, you get the single offer that saves you the most across the whole booking. Offers are never added together. This includes our NHS, emergency services, student and teacher discounts and the new-client welcome discount. Points can’t be used together with an offer, and waxing packages already include their saving. Full offer details.
Example: a 60-minute massage and a Hydrating Facial on a Tuesday at 11:00 qualify for both the 10% massage-and-facial saving and the 15% Off-Peak Escape. You get the Off-Peak Escape on both treatments: £22.50 off £150, not £15 off, and never 25% off.
Before you come
Arrive 10 minutes early to settle in and go through your consultation. Coming by car? At the checkout you can ask us to sort out your parking: we arrange a visitor permit for your car for your appointment and email you where to park (the nearest permit streets, about 3 minutes’ walk; your permit starts at your appointment time or earlier if you choose, and the council allows 10 minutes after it ends); see FAQs.
Need to change something? Use your account, or call us. Read our Cancellation Policy.
Prefer to speak to us? Call 020 8558 8268 or send a message. Buying a course? See Treatment Packages.